Terms and Conditions - Events

Terms and Conditions - Events

 

Content:

Terms and Conditions - Promotions
Complaints Procedure
Other information about the organization
The mutual rights and obligations of the Customer and the Provider are governed by these OP - Events (Terms and Conditions - Events) and the GTC (General Terms and Conditions).

TERMS AND CONDITIONS - EVENTS

ORDERS

Purchase of tickets for an event/conference or other leisure activity (hereinafter referred to as "Event") (purchase of tickets) may only be made in writing (including electronically):

ordering tickets via the e-shop at https://www.ftvs-vzdelavani.cz/nabidka-kurzu/.
All orders/registrations placed are binding orders.
By submitting an order and purchasing the Event, you agree to these OP - Event and GTC.

Registrations will be recorded in the order in which they are received until the Event is full.

When ordering and purchasing an Event via the e-shop, you will receive a "Recap of your order" by email. If you do not receive this "recap" within 15 minutes of ordering and purchasing, the purchase has not been properly made. The ticket/invitation serves as confirmation of registration for the selected Event. The ticket will be sent to you by email usually within 2 working days after ordering and purchasing. If you do not receive it, please check if your registration has been properly processed.

CANCELLATION POLICY - EVENTS

All changes to orders are only accepted in writing (by email).

In accordance with the below, any admission fee paid on an order is non-refundable.

Right of withdrawal

For the reason set out in section 1837(j) of Act No. 89/2012 Coll. of the Civil Code (hereinafter referred to as the "Civil Code"), the purchase of a ticket cannot be withdrawn in accordance with section 1829 of the Civil Code (withdrawal within 14 days without giving a reason), since in this case the contract is a contract for the use of leisure time and the performance (participation in the Event to which the ticket entitles) is provided at a specified date or time.

Invoicing and payment method - Events

Each participant is required to make proper payment prior to the commencement of the Event. No participant will be admitted to the Event without proof of payment.

The following methods of payment are possible:

online payment gateway on the e-shop https://www.ftvs-vzdelavani.cz/nabidka-kurzu/. Please make payment immediately after the call for payment, as the system is not a reservation system.

The basis for payment is the invoice, which will be delivered to you by email, usually within 2 working days of the order. Please make your payment according to the instructions on the e-shop, indicating the assigned variable symbol, otherwise your payment cannot be identified. The invoice is due within 14 days. We send the tax document - invoice to Customers by e-mail as standard.
The prices in the e-shop are listed without and with VAT valid according to the current legislation (Value Added Tax Act) and are final. In the case of individual contractual price conditions (e.g. loyalty or individual discounts), the final price will only be communicated to the Customer on the invoice.

VAT for the Promotion is governed by the terms of the Value Added Tax Act as amended.

ADVERTISING REGULATIONS

This Complaints Procedure governs complaints for all tickets purchased through https://www.ftvs-vstupenky.cz.

General provisions

Charles University, Faculty of Physical Education and Sport, ID No.: 00216208, with registered office at José Martího 269/31, 162 52 - Prague 6 - Veleslavín, Czech Republic issues this Complaints Procedure (see Act No. 634/1992 Coll., on Consumer Protection, as amended).

The paid admission fee is non-refundable. In the case of tickets in the name of the ticket holder, the ticket can be transferred to another person upon written request. (The transfer of the ticket can only be made by the owner of the ticket by means of the request in question, which will include the ticket number, the name of the new owner and his/her email.)

In the event of cancellation of the Event by the Provider, the Customer will be refunded the full price of the ticket within 30 days of the cancellation notice. The Organiser shall inform the Customer without delay of the cancellation or non-cancellation of the Event due to force majeure.

OTHER INFORMATION ABOUT THE ORGANISATION

FTVS UK reserves the right to change the Event (change of speaker, date and venue, etc.) and also reserves the right to cancel the Event or part of it for organizational and operational reasons, including not accepting an order for the Event that is fully filled. In this case, the interested party will be offered an alternative date. In the event of force majeure consisting in the closure of the establishment or its inaccessibility (pandemic, etc.), the Events will be provided online, if possible. We will make any changes known to you in due course by email or telephone. Please include your email and telephone details on the application form. If FTVS UK cancels an Event and the Participant has already paid, the Participant will receive a full refund. FTVS UK may cancel the booking due to the Event reaching capacity. Priority will be given to participants who have registered earlier and have paid. The date of payment is the date the amount is credited to the FTVS UK account.

The Provider reserves the right to refund the customer's entry fee in full without giving any reason and thus invalidate the customer's ticket.

RIGHTS AND OBLIGATIONS

The Participant of the Event is obliged to comply with the guidelines set out by FTVS UK, to follow the relevant measures of the Dean of FTVS UK for the Events/Action and other relevant regulations, if any.

These OPs - Events are valid and effective from 14 May 2024.